Frequently Asked Questions
Who shops at The Player’s Connection?
Athletes, coaches, parents, teams, and businesses shop at The Player’s Connection. Whether you are trying to win the state championship, the next game, or even trying to meet that next personal goal of yours, you can find what you are looking for at the Player’s Connection. We also offer silk-screening and embroidery services to large and small businesses seeking a more professional look, or who are interested in strengthening their brand.
Why order with us?
The Player’s Connection provides parents, athletes, and coaches alike with all the tools they need to become successful at their sport, at competitive prices. We understand how hard it is to find the time to get all your equipment and uniforms, so The Player’s Connection makes it easy. Shop online with our easy to use online store, or come in to our shop and let one of our helpful staff point you in the right direction. Whatever the sport, The Player’s Connection can get you to the top of your game.
How long does it take to ship my item?
Shipping for most stock items is 3-5 business days; however custom orders may take up to 6 weeks to process. . If you would like to track your order, please send an email to info@playersconnectionflorida.com , and request a tracking number for your order. (Include your full name, purchase date, & confirmation number)
What if I can’t find what I am looking for on your site?
If you can’t find what you are looking for on our website, it may just be that we have not uploaded it yet. You can contact us, at 954-916-1171, or send an email to info@playersconnectionflorida.com
Do you give quantity discounts?
Yes, please contact us at 954-916-1171 or send an email to info@playersconnectionflorida.com to see if you qualify for quantity discounts.
What is your return policy?
Returns and exchanges will only be issued with an original receipt, and if merchandise is returned unused in its original packaging. Returns will be issued a store credit; no cash refunds.
All sales final on clearance and sale items. For more information please see our Customer Service page.